Participated in or plans to participate in Dynamics 365 Sales implementations.
An understanding of an organization's sales process.
An understanding of the seller's perspective (user experience).
The ability to demonstrate Dynamics 365 Customer Insights - Data and Customer Insights - Journeys capabilities.
Experience configuring model-driven apps in Microsoft Power Apps.
An understanding of accounts, contacts, and activities.
An understanding of leads and opportunities.
An understanding of the components of model-driven apps, including forms, views, charts, and dashboards.
An understanding of model-driven app personal settings.
Experience working with Dataverse solutions.
An understanding of Dataverse, including tables, columns, and relationships.
Familiarity with Power Automate cloud flow concepts, such as connectors, triggers, and actions.
An understanding of the Dataverse security model and features, including business units, security roles, and row ownership and sharing.
https://learn.microsoft.com/en-us/credentials/certifications/d365-customer-experience-analyst-associate/