Earlier this year, the Australian Public Service (APS) engaged in one of the nation’s largest trials of Microsoft 365 Copilot, and we’re excited to see the government release a report today that discusses the trial outcomes and learnings.
The independent evaluation, completed by Nous Group for the Digital Transformation Agency, shows that Copilot is popular with users, delivers significant productivity gains, and can make workplaces more inclusive. It also highlights how quickly the technology is evolving, and the importance of training and skilling as part of a broader organizational change program to enable users to fully realize the benefits of generative AI.